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The death of customer servie
By Margo Chevers


Article by www.lianping.com.my - Syarikat Lian Ping Enterprise Sdn Bhd - is established in 1961, a well-known interior renovator in Malaysia Hotel Furniture


The other day a reporter call to interview me on the ?Death of Customer Service?. My first reaction was to deny that charge and claim that customer service is very much alive and well. But upon further thought of the service I?ve received over the past few months and what others have related to me about their experiences, I had to admit that the quality and level of service has decreased. Upon further thought I realized that it has been on a decline for quite a while.

I finally admitted to the reporter that yes, I have to agree that customer service is not doing as well as I?d like to think it is. Of course his next question was, ?Why is that??

I believe there are 4 basic reasons for the demise of customer service.

Liquid Waste Removal
We comprise a team of highly skilled and qualified individuals who are able to provide Liquid Waste Removal operations effectively. Our Liquid Waste Removal techniques are highly effective. We are able to clean various sewage systems easily. We arrive immediately to the designated work area along with the assistance of our tankers with which we are able to perform Liquid Waste Removal.

  1. The booming economy of the 90?s created an atmosphere where management took the stance that if one customer didn?t like what they were doing, there were plenty lined up behind him/her that had their credit card ready to be processed. Why go the extra mile for someone who was so easily replaceable? This attitude is still pervasive which adds up too poor customer service.

    2. Water Jet
    Sourcing parts for your Water Jet machinery has never been a problem because you find a cracking team over in Ripponden who stock a wide range of consumables. Wisely you invested in a number of WARDjet Water Jet cutting machines a few months ago having read glowing testaments about this advanced range of machinery. It has proved to be one of the best investments that you have ever made and you know that in the future when you need parts for the machinery the team in Yorkshire can provide any replacement items that you will need. Modern Water Jet machinery from the WARDjet range is far more advanced than other types of water cutting systems. You have found that you can perform countless functions with your new Water Jet
    Vinyl Stickers
    Vinyl Stickers are durable as compared to stickers made of other materials. Vinyl Stickers are used for various purposes. For example, teenagers use them for school and college purposes. They stick them on their bags and books. Vinyl Stickers look cool.

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